Account

Delete your account

You can permanently delete your RealtorPool account and the personal data attached to it at any time. This page explains how, and exactly what is removed.

How to delete your account

Sign in to RealtorPool, in the app or in any browser.
Go to Dashboard → Settings, then scroll to Delete Account.
Enter your password, type DELETE to confirm, and submit.

What happens immediately

You are signed out on every device.
Your account is deactivated and you can no longer sign in.
Your property listings and builder projects stop appearing on the site.

What is erased after 30 days

Your profile, name, email address, phone number and photo
Your property listings, including their photos and uploaded documents
Your builder projects and the leads attached to them
Saved searches, saved properties and favourites
Reviews you have written, and reviews written about you
Notifications, sign-in tokens and password-reset records

What we keep, and why

Invoices and subscription records are retained with your identity removed, because accounting and tax rules require us to keep transaction records after an account closes. Enquiries, legal case records and moderation history are likewise kept with your name detached, so the people on the other side of those conversations keep their own records. None of it continues to identify you.

Changed your mind?

There is a 30-day window before anything is erased, but you cannot reverse the deletion yourself — signing in is disabled the moment you confirm. If it was a mistake, contact support within 30 days and we can restore the account. After that the data is gone and cannot be recovered.